Privacy Policy
At Cotton Candy Dreamland, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.cottoncandydreamland.com. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information when you interact with our website, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. The information we may collect includes:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit/debit card details or other payment methods used during transactions.
- Website Usage Data: IP address, browser type, device information, and how you navigate our website (e.g., pages visited, time spent on the site).
- Cookies: We use cookies to enhance your experience, remember preferences, and track website usage.
2. How We Use Your Information
The information we collect is used to provide, improve, and personalize your experience on our site. Specifically, we may use your information for the following purposes:
- Processing Orders: To complete and manage your orders, including shipping and billing.
- Customer Service: To respond to inquiries, process returns, and provide customer support.
- Marketing Communications: To send you promotional emails, updates about new products, or special offers (if you opt in).
- Site Improvement: To analyze website traffic and improve our services, ensuring a better user experience.
3. How We Protect Your Information
We take the security of your personal data seriously. We implement a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist in website operation, order fulfillment, payment processing, and marketing communications.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the rights, property, or safety of Cotton Candy Dreamland, our customers, or others.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to:
- Access or Correct Your Information: Log in to your account or contact us directly.
- Opt-out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the unsubscribe link in any email we send you.
- Delete Your Information: You can request the deletion of your personal data by contacting us, and we will comply unless we are legally required to retain it.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze site traffic, and improve functionality. You can control cookie settings in your browser, but disabling cookies may affect certain features of our website.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the bottom of the policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Cotton Candy Dreamland
Email:
Phone:
Website: www.cottoncandydreamland.com